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Contact us

Do you have a question or feedback for us? Please get in touch.

Overview

If you have an enquiry about: 

  • Grants to individuals
  • Events and exhibitions
  • Research and innovation
  • Concerns about scam emails, texts or social media messages
  • Other 

Please complete our general enquiries form and we will get back to you. 

Motability Foundation Enquiries Form

To contact the Motability Scheme please use their online form.

They will be able to support with: 

  • Your Motability Scheme Agreement
  • Joining the Motability Scheme
  • Scooters and powered wheelchairs
  • Dealerships

If you wish to make a complaint about the Motability Scheme, please use the Motability Scheme complaint form.

We are committed to providing the highest standard of service but we recognise that sometimes things do not go as planned.

  • If your complaint relates to a grant, you should always speak directly with your Case Manager.
  • If your situation changes take a look at our information on reviewing a funding decision, for next steps.
  • If you would like to proceed with a complaint complete our complaint form. Please refer to our complaints page for more information.
Motability Foundation Complaint Form

Contact us

If you contact us by telephone, please be aware that all calls are recorded for training and security purposes.

Call costs

*Calls to 0800 numbers are free from all consumer landlines and mobile phones. If you are calling from a business phone, check with your provider whether there will be a charge.

**Calls to 03 numbers are charged at national rates, and are usually included in call packages and inclusive minute plans. Check with your telephone line provider or mobile network operator to confirm the call charges which may apply to you.

 

Motability Foundation

Individual grants

Motability Foundation, Warwick House, Harlow, Essex, CM19 5PX
phone number: 0800 500 3186*
8am to 6pm Monday to Friday

Motability Foundation

Motability Foundation, Warwick House, Harlow, Essex, CM19 5PX
phone number: 01279 635999 (Reception)

Media Enquiries

Please note, customer enquiries sent to the Press Office cannot be answered.
phone number: 0300 123 3350
8.45am to 5.15pm Monday to Friday

If you are a Motability Scheme customer

The Motability Scheme

Motability Scheme Customer Service
phone number: 0300 456 4566**
8am to 7pm Monday to Friday 9am to 5pm Saturday
https://www.motability.co.uk/