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Contact us

Use the Motability Scheme's contact us page to get support with:

  • Joining the Motability Scheme
  • Your Motability Scheme Agreement
  • Scooters and powered wheelchairs
  • Dealerships

Read more about Motability Scheme complaints on their website.

Overview

Use our general enquiries form, if you have an enquiry about: 

  • Individual grants

  • Organisation grants

  • Events and exhibitions

  • Research and innovation

  • Concerns about scam emails, texts or social media messages

Complaints are important feedback and allow people to get in touch with us, tell us what has happened and how we can improve. Find out more on our complaints page. 

If you contact us by telephone, please be aware that all calls are recorded for training and security purposes.

Call costs

  • Calls to 0300 numbers are charged at national rates, and are usually included in call packages and inclusive minute plans. Check with your telephone line provider or mobile network operator to confirm the call charges which may apply to you.
  • Calls to 0800 numbers are free from all consumer landlines and mobile phones. If you are calling from a business phone, check with your provider whether there will be a charge.

If you are a Motability Scheme customer

The Motability Scheme

Motability Scheme Customer Service
phone number: 0300 456 4566
8am to 7pm Monday to Friday 9am to 5pm Saturday
https://www.motability.co.uk/

Motability Foundation

Individual grants

Motability Foundation, Warwick House, Harlow, Essex, CM19 5PX
phone number: 0800 500 3186
8am to 6pm Monday to Friday. To contact our reception telephone 01279 635999.

Media Enquiries

Please note, customer enquiries sent to the Press Office cannot be answered.
phone number: 0300 123 3350
8.45am to 5.15pm Monday to Friday