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The photo shows one of the front tyres on Luis's vehicle deflated while parked in a disabled parking space, due to a nail being embedded in the tyre.

"A screw in my tyre and support when I needed it most"

Author: Luis Canto E Castro

Luis Canto E Castro

Motability Scheme customer and Disability Advocate

Publish date: 

When RAC Motability supported Luis during a trip to Scotland, he took to social media to share his experience, and show how the Motability Scheme delivers in real-life moments.

From breakdown to back on the road

There's been a lot of noise about the changes to the Motability Scheme lately, and a fair amount of worry across the disabled community.

Today, though, I want to talk about the other side of the story. The part that rarely trends.

I was up in Scotland when I picked up a screw in my tyre. The sort of thing that can quietly derail a whole trip, especially as a disabled traveller, where being stranded can bring everything to a halt.

Before long, RAC were out to me, all covered by the Motability Scheme. They repaired the tyre enough to get me safely to a tyre centre the next morning, and the Scheme also covered the cost. No big bill, or hours stuck at the roadside working out how I would get home.

Blog on Motability Scheme and RAC support image one
Blog on Motability Scheme and RAC support image two
Blog on Motability Scheme and RAC support image three
Blog on Motability Scheme and RAC support image one
Blog on Motability Scheme and RAC support image two
Blog on Motability Scheme and RAC support image three

We were delayed, but we still did exactly what we came to Scotland to do.

That is what good support looks like. Real help arrives when you need it. Not a logo, not a glossy promise. Just the thing that turns a screw in a tyre into a small story instead of a big one.

So while the conversation about the scheme's future carries on, and it absolutely should, I did not want the good to go unsaid. For a lot of us, support like this is the difference between a life with options and a life spent stuck.

For now, a simple thank you to RAC and Motability Scheme.

About Luis

Motability Scheme customer Luis Canto E Castro is a multi-award-nominated accessibility consultant and disability advocate, dedicated to dismantling barriers to inclusion.

Diagnosed with Spinal Muscular Atrophy (SMA) Type 2, he combines his lived experience to help build accessible spaces and inclusive workplaces.

Luis at the beach
Luis at an event as a speaker
Luis visiting Warner Bros. Studio Tour London
Luis at the beach
Luis at an event as a speaker
Luis visiting Warner Bros. Studio Tour London